FAQ

Questions, answered

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Do players need an account?

No. They scan a QR or type a join code, pick a name and avatar, and play.

Is registration free?

Yes. The default plan is Free forever for up to 10 team users. No card is required.

Why do you email a code?

To prove the inbox is yours before an organization is created, and again if you forgot your password. Codes expire quickly and are stored hashed.

Can I pause a live event?

Yes. Hosts can pause and resume. The remaining time on the open question is restored.

How is first place decided?

On Classic scoring, the first correct answer (plus a short tie window) takes full points. Wrong guesses before that cost a point. Other modes are opt-in.

What happens if the internet is slow?

A pre-roll starts the clock in the future so devices enable together. Late answers after close score zero. Arrival time is measured on the server.

Still stuck? Contact us.